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Privacy Policy

This privacy policy applies to the handling of personal information by The 360 Review Agency Pty. Ltd. (ABN 936 658 579 83) of Suite 39/Level 1, 285a Crown Street, Surry Hills, NSW 2010, (The 360 Review, we us, our).

In collecting, holding, using, disclosing and otherwise managing your personal information, The 360 Review will comply with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles in the Privacy Act.

Purpose of this Privacy Policy

The purpose of this privacy policy (this “Privacy Policy”) is to inform you, the users of our Site, of…

  • What personal data we will collect;
  • How we use collected data;
  • Who has access to the data collected;
  • Your rights; and
  • The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site you agree that you consent to:
The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. There are different ways in which we collect data:

Data Collected Automatically

When you visit and use our Site,  and depending on your cookie settings and preferences, we may automatically collect and store the information about your device and its software. This may include your IP address, operating system, web browser and device type. We also track links clicked, the pages you visit and features you use on our Website, date and time stamp and cookies that may uniquely identify your browser or account.
Please note that some of the information we collect, for example an IP address, can sometimes be used to approximate a device’s location. You can opt-out of some or all cookies being used to track your information via a pop-up displayed when you first visit our site and available through the cookie preferences icon at the bottom of each page.

Data Collected in a Non-Automatic Way and Data Provided by You

We also collect and store some or all of the following data (depending on the form you use and data you provide), for example when you sign up to our newsletter, submit an enquiry, submit a contact form, create an account with us or place an order:

    1. First and last name;
    2. Email address;
    3. Phone number;
    4. Address or Region
    5. Payment information; and
    6. Auto fill data.

Cookie Policy and Personal Information Collected via Cookies

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Essential Cookies
Essential services enable basic functions and are necessary for the proper function of the website.

Statistics Cookies
Statistics cookies collect usage information, enabling us to gain insights into how our visitors interact with our website.

Marketing Cookies
Marketing services are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

External Media Cookies
Content from video platforms and social media platforms is blocked by default. If External Media services are accepted, access to those contents no longer requires manual consent.

To change your cookie preferences please click this

If you decide to enable cookies, we sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  • enable us to supply you with information you request from us;
  • facilitate the supply of goods and/or services you order through our website, including communicating with you about your purchases
  • supply our services to you
  • personalise your experience with our services
  • conduct promotions, competitions, giveaways and events
  • contact you to obtain your feedback regarding our goods or services or to conduct other market research
  • undertake direct marketing (as detailed in the section below “Direct Marketing”)
  • conduct investigations in cases of fraud or data security risks
  • analyse information we collect so that we can administer, support, improve and develop our business and the goods and services we offer (including by monitoring or recording our interactions with you for training purposes)
  • comply with the obligations of The 360 Review under any applicable laws.

What about Direct marketing?

In addition to the purposes outlined in the paragraph above, if you opt in to receive marketing communication from us, The 360 Review uses your personal information in order to send you promotions, competitions, giveaways, events, goods or services that may be of interest to you. This may include The 360 Review disclosing the information to related companies of Teh 360 Review or other entities with which we have a commercial relationship or arrangement for the purpose of the other entity contacting you for such direct marketing purposes.

If you do not wish to receive such communications, you can opt-out via a link in each marketing email or SMS you receive from us or contact us atcustomer_service(AT)the-360-review.com and we’d be glad to assist you with the opt out process.

Who We Share Personal Data With

Your Personal Information is accessible to our employees, contractors and our third-party service providers such as our Website host and technical support providers.

Other Disclosures: We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

 

Overseas disclosures

The 360 Review generally stores or discloses your data in Australia, however, from time to time some of our partners may be located outside Australia, including technology service providers.
We take reasonable steps to ensure that any such overseas recipients do not hold, use or disclose your personal information in a way that is inconsistent with the obligations imposed under the Privacy Act and the Australian Privacy Principles in the Privacy Act.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

Please note that no method of electronic transmission or storage is 100% secure and we cannot guarantee the absolute security of your Personal Information. Transmission of Personal Information over the Internet is at your own risk and you should only enter, or instruct the entering of, Personal Information to the Services within a secure environment. It is your responsibility to ensure that you keep your Personal Information safe, including keeping your software up to date to prevent security breaches.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

The 360 Review Customer Service Team
customer_service(AT)the-360-review.com

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email or SMS.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Us

If you have any questions, concerns or complaints, you can contact The 360 Review Customer Service Team, at:

customer_service(AT)the-360-review.com

We will regularly review our policies and procedures regarding personal information and may therefore update and amend this privacy policy from time to time. Any updated privacy policy will be made available on the The 360 Review website, www.the-360-review.com, or can otherwise be obtained by contacting us.

Last updated: 04.04.2024